Last updated: May 2018

The website, like many others, uses small files called cookies to help us customise your experience. The following policy provides more details about cookies and how you can control them. You can also find our Privacy Policy here.

What are cookies?

Cookies are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.

How does Omnibus’ website use cookies?

A visit to a page on the Omnibus website may generate the following types of cookie:

  • Necessary cookies
  • Site performance cookies
    Anonymous analytics cookies
    Geo-targeting cookies
  • Other third party cookies

Necessary cookies:

Our website uses some necessary cookies in order to facilitate ticket purchases. These are third party cookies used by our box office provider LineUp Now and their online payment processor Stripe. Please see “Other third party cookies” below for more information.

Site performance cookies:

This type of cookie remembers your preferences for tools found on the Omnibus website, so you don’t have to re-set them each time you visit. Examples include cookies which determine whether you see the newsletter sign-up pop-over when you first visit the site, or save your accessibility settings via our Accessibility Helper plugin.

Anonymous analytics cookies:

Every time someone visits our website, software provided by another organisation generates an “anonymous analytics cookie”. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have, and how often they visit the site. We use them to gather statistics, for example, the number of visits to a page.

Geo-targeting cookies:

These cookies are used by software which tries to work out what region or country you are in from the information supplied by your browser when you click on a web page. This cookie is completely anonymous, and we only use it to help understand the origin of our visitors.

Other third party cookies:

On some pages of our website, other organisations may also set their own anonymous cookies. They do this to track the success of their application, or to customise the application for you. Because of how cookies work, our website cannot access these cookies, nor can the other organisation access the data in cookies we use on our website.

For example, when you share one of our blog articles using a social-media sharing button (for example, Facebook) on the Guardian, the social network that has created the button will record that you have done this.

Alternatively, if you have a LineUp Now account and you login to purchase a ticket, the LineUp Now account may generate a cookie to register you and track your purchase.

How do I turn cookies off?

You can enable and/or disable certain categories of cookies using this link. You can also use your own browser settings for more detailed control.

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, in a few cases some of our website features may not function as a result.

All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.

Useful links

If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:

Microsoft Cookies guide
All About Cookies

The IAB has provided the following website to give information specifically about privacy issues around Internet advertising:

For further legal information about privacy issues, you may find these links useful:

Data Protection Act 1998
The Information Commissioner’s Office